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> Frequently Asked Questions.
Frequently Asked Questions.

 

 

We thought you would like to know what questions parents most frequently ask.

These are not in any special order.

What happens with regard to pre-admissions visits?

How secure is the nursery?

How can I be certain that my child only leaves the nursery with me or a person I have sent?

How long is your waiting list?

Would I be notified if any of the nursery children was diagnosed as having an infectious disease?

Do I have to register for a place?

Is there an extra charge for meals?

If I was late arriving at the nursery in the evening what would happen?

Where do the majority of the families live who attend the nursery?

How often do you have a fire drill?

What would happen in an emergency say if my child had an accident?

How many children are you registered for?

How do you cater for children who have special dietary needs?

What do I pay in the event of my child being absent?

I have been asked to work more hours than I originally intended, is that a problem?

 

What happens with regard to pre-admissions visits?

All children and parents / carers are invited to visit the nursery prior to admission. This gives both child and parents an opportunity to get to know the staff and time for the child to bond with their key worker. We usually offer two one hour sessions free of charge just before the child is due to start nursery, the first one we encourage parents to stay and complete the “About me” booklet and get to know the key worker, the second visit is your opportunity to leave your child before their first day. Please ask for more details.

 

How secure is the nursery?

Naturally there is close supervision at all times. The nursery doors are locked at all times and the outside gates are secured before activities. The playground is also checked for any hazards.

 

How can I be certain that my child only leaves the nursery with me or a person I have sent?

Parents / carers are asked who will be the person(s) collecting on a regular basis on admission. We also ask parents to inform staff if anyone other than yourself  will be picking up and operate a password system. If we were at all unsure we would ring you.

 

How long is your waiting list?

This varies with your requirements and we will tell you the situation as you are shown round. 

 

Would I be notified if any of the nursery children was diagnosed as having an infectious disease?

A notice will be displayed on the parent’s information board and all the necessary precautions taken. 

 

Do I have to register for a place?

It is advised to reserve a place, the earlier you do so the better chance you have of obtaining the sessions you require.

 

Is there an extra charge for meals?

If your child is at nursery when the meals are being served then it is included within the fees, there is no extra charge

 

If I was late arriving at the nursery in the evening what would happen?

Firstly, don’t panic, we will welcome a telephone call but understand that sometimes that is not possible. We will arrange for two members of staff to wait until you arrive.

 

Where do the majority of the families live who attend the nursery?

Most of our families live within a 5 mile radius of the nursery, however we do have some that travel many more!!

 

How often do you have a fire drill?

Every month, and we can evacuate the nursery quickly and safely. Registers are checked to ensure that no one is hiding.

 

What would happen in an emergency say if my child had an accident?

It depends on level of accident. Parents would be contacted and a member of the management team would make the decision as to whether to call a doctor or ambulance. As part of training we aim to ensure we can deal with emergencies and all our staff hold a paediatric first aid qualification.

 

How many children are you registered for?

Our registration certificate is situated in the entrance hall. We are registered for 90 children, 27 of those can be under 2.

 

How do you cater for children who have special dietary needs?

When you register and have your settling in visits you will be asked if you have any special dietary requirements and we will accommodate them, there is a vegetarian option each meal.

 

What do I pay in the event of my child being absent?

In common with most nurseries in the area we charge full rates as we still have to keep your place open.

 

I have been asked to work more hours than I originally intended, is that a problem?

Ask and we will do our best to accommodate you.

You will have many more questions, so please ask away…..

 

 Lomeshaye Village Day Nursery, Turner Road,  Lomeshaye Village, Nelson, Lancashire,  BB9 7DR, 01282 619229